Last updated: February 2023
Warheads® takes your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your personal information, including information from our online services like our website, mobile applications, and other online services (collectively, our “Services”). It also describes your data protection rights, including a right to object to some of the data handling described in this Privacy Policy.
When this policy mentions “Warheads®,” “we,” “us,” or “our,” it refers to the Warheads entity responsible for your information under this Privacy Policy.
What information we collect
We collect information from you in various ways when you use our Services.
Information you provide to us
Account Information. We collect information you provide to us when you create an account, including your name, email address, phone number, login credentials, and payment information. We use this information to operate our Services, provide products and services to you, and communicate with you.
Orders and Transactions. We collect information about the products and services you purchase or subscribe to from Warheads and third parties through our Services, along with associated transaction details. We use this information to process your orders, deliver products and services, enforce our terms, prevent fraud, and operate and improve our Services.
Customer Service. We collect information when you contact our customer service or otherwise interact with us, including by phone, email, chat, in person, or through social media. This includes recordings of phone calls with our representatives and your feedback. We use this information to operate our Services, address your inquiry, and improve customer service.
Surveys. We may contact you to participate in surveys. If you decide to participate, you may provide us with information in the survey. We generally use survey information in an aggregated non-identifiable way to improve our Services.
Sweepstakes or Contests. For some sweepstakes or contests we may offer through our Services, you may provide us information to enter, such as your name and contact information. We use this information to administer the sweepstakes or contest, communicate with you, and fulfill any legal requirements. Some of those sweepstakes or contests will have additional rules containing information about how we may use and disclose your personal information.
Communicating with Us. When you communicate with us (including through email, phone, direct chat, social media, survey responses, or otherwise), we retain those communications and your contact information. We use this information to operate our Services, respond to you, and improve our customer service.
Information we collect automatically
Usage Information. We collect information about your interactions with our Services, including information about the products and services you view or use, as well as your device information, browsing actions, access times, and referring website addresses. We collect this information through the use of cookies, pixel tags, analytics services, server logs, and similar technologies that uniquely identify your browser and device. We use this information to provide you with the Services, operate them, make improvements, and develop new products and services.
Device Information. We receive information about the computer, mobile device, or other device you use to access our Services, including IP address, geolocation information (approximate location derived from IP address), browser type, browser language, operating system, referral URLs, device identifiers, mobile network carrier, and related data. We use this information to provide you with the Services, operate them, make improvements, and develop new products and services.
Location Information. With your consent, we may collect information about the precise location of your device in real time. We use this information to provide you with location-based products and services. You can revoke your consent at any time by changing your device settings.
How we use information we collect
We use your personal information for the following purposes:
- Provide, operate, and improve our Services
- Communicate with you about our Services
- Provide products and services, process orders, and fulfill contractual obligations
- Personalize content and experiences, target offers and ads, and measure effectiveness
- Conduct research, analytics, and product development
- Prevent fraud, abuse, security, and technical issues
- Enforce terms, policies, and legal obligations
- Establish, exercise, and defend legal claims
- Comply with legal and regulatory requirements
- With your consent, send you marketing communications as permitted by law
We only retain your personal information for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. We determine retention periods based on the type of information, the purpose for collection, and the applicable legal requirements.
How we share information we collect
We disclose your information to third parties under the following circumstances:
Affiliates. We may disclose your information to our parent, subsidiaries, and affiliates to operate our Services and for business purposes, including marketing and advertising.
Service Providers. We engage service providers to perform functions and provide services to us. They may have access to your personal information if needed to perform their functions but are prohibited from using it for other purposes.
Business Transfers. If we are acquired by or merged with another company or sell or transfer some or all of our assets, your information may be disclosed as part of that transaction.
Law Enforcement. We may be required to disclose personal information in response to lawful requests by public authorities, for law enforcement purposes, to comply with judicial proceedings, court orders, or legal process.
To Protect Rights and Interests. We may disclose information where necessary to enforce our terms and policies, protect our rights and interests, detect or prevent fraud or security issues, or protect someone’s health or safety.
With Consent. We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties except as described above. We have not done so in the preceding 12 months.
Your choices
In addition to the choices described above, you have the following choices with respect to your personal information:
- Access or Update Data. You can access, correct, update, or request deletion of your personal information through your account settings or by contacting us.
- Account Closure. You can close your account by contacting us.
- Opt Out of Communications. You can opt out of receiving promotional communications from us by using the unsubscribe link in each email, updating your email preferences in your account settings, or by contacting us. This does not opt you out of service communications (such as order updates and notifications).
- Disable Cookies. You can disable cookies in your browser settings but it may affect your ability to use some features of the Services.
- OS-Level Advertising Choices. Your device may provide you controls to limit app tracking for advertising purposes.
Additional information for EU and UK users
If you are located in the European Union (“EU”) or United Kingdom (“UK”), you may have additional rights under EU and UK law with respect to your personal data, including:
- Access and Portability. You may have a right to know what information we hold about you, access it, and obtain a copy of it in a usable format. You may also be entitled to transmit your personal information to another service provider.
- Rectification. If your personal information is inaccurate or incomplete, you have a right to have your information rectified.
- Erasure. You may request we erase your personal information, and we will comply unless we have a lawful reason for retaining it.
- Objection. If we process your personal data for direct marketing purposes or on the basis of legitimate interests, you can object to that processing. We will comply unless we have a compelling legitimate ground for processing or it is needed for legal reasons.
- Restriction. You may request we restrict the use of your information when inaccuracies are being corrected, the processing is unlawful, or we no longer need the data for a legitimate purpose. When restricted, we can still store your information but may not use or share it unless you consent or it is needed for legal claims, to protect others, or for important public interests.
- Complaints. You have a right to lodge a complaint with the applicable EU supervisory authority or directly before a court if you believe we violate your rights under EU laws.
- Withdrawing Consent. If we rely on your consent to process your personal information, you have a right to withdraw it at any time. Withdrawal will not affect the lawfulness of processing before your consent withdrawal.
To exercise these rights, you may contact us as indicated at the end of this Privacy Policy. We will process your request in accordance with applicable laws. In some cases, we may need to retain certain information for legal obligations or record keeping.
Security of your information
We implement technical and organizational measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee that your information will not be accessed, used, disclosed, altered or destroyed by unauthorized parties.
Use by minors
Our Services are not directed to minors under the age of 13, and we do not intentionally collect personal information from children under 13 without parental consent. If we learn we have collected personal information from a child under 13 without consent, we will take steps to delete it. If you believe a child under 13 has provided us information without parental consent, please contact us.
International data transfers
We are based in the United States and may transfer your personal information to the United States or other countries where we or our service providers operate. If we do so, we will ensure appropriate safeguards are in place for transfers of personal information from the EU/EEA or UK to the US and other third countries, such as standard contractual clauses approved by the European Commission or UK data protection authorities. Contact us if you want to obtain a copy of the safeguards in place.
Changes to this policy
We may change this Privacy Policy from time to time. If we make significant changes, we will provide prominent notice on our Services, or send you an email. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended.
How to contact us
If you have any questions about this Privacy Policy or our privacy practices in general, please contact us at:
Warheads® Soda, Candy Spray, Sour Candy, Sour Spray
123 Main Street
Anytown, USA 12345
Email: [email protected]
Phone: 555-123-4567
We will respond to your inquiry within 30 days.
